Frequently Asked Questions

1. When can I start filing my taxes for the year?

The IRS typically begins accepting returns in late January. However, we recommend gathering your documents early so you're prepared once filing opens.

2. What documents do I need to bring for my tax appointment?

You'll need your W-2s, 1099s, government-issued ID, Social Security cards for you and your dependents, proof of income/expenses, and any relevant tax forms (such as 1098, 1095-A, or childcare expenses).

3. How long does it take to receive my refund?

Most refunds are issued within 21 days of e-filing, assuming there are no delays or issues. Filing early and electronically with direct deposit helps speed up the process.

4. Can I still file if I’m missing a document or received it late?

Yes. We can start the filing process and help you track down missing forms. In some cases, it may be best to file an extension to ensure your return is accurate.

5. What tax credits am I eligible for if I have children?

You may qualify for the Child Tax Credit, the Earned Income Credit (EIC), Child and Dependent Care Credit, and other benefits depending on your income and filing status. We help identify all credits you're entitled to.

6. Do you offer virtual or contactless tax preparation?

Yes! We offer secure virtual tax prep services, allowing you to upload documents and meet with your preparer online—perfect for convenience and safety.